Frequently Asked Questions

Yes, there are two general dentists available for our adult patients. Our general dentists are Dr Tanya Gershenzon and Dr Rachel Sim who can also provide cosmetic care.

It is hard to give an exact cost before a treatment plan has been developed. Your dentist will work with you to develop an individual treatment plan, and then your dentist can outline the relevant costs upfront.

Yes, Lucas Dental Care has Hicaps facilities so you can claim on your insurance when you settle your account.

Dental treatment under general anesthetic is not performed at the Lucas Dental Care practices. However, our dentists perform general anesthetics at a range of hospitals; these include Cabrini Hospital, Sir John Monash Private Hospital, Chesterville and Frankston Private Hospital -Day Stay. Thus providing the safest possible environment for the patient.

Lucas Dental Care provides teeth whitening through home bleaching, which achieves the same results. Lucas Dental Care will fit a tray to your teeth so you can also whiten them in the comfort of your own home and ensure an even treatment across each surface. Laser bleaching has been shown to be no more effective than home bleaching.

Yes, we provide a range of orthodontic treatments, including fixed and removable orthodontic appliances (for example, braces are fixed and orthodontic plates are removable). If your treatment is more extensive, we have a list of carefully selected specialist orthodontists that we can refer you to.

If you’d like to read up on what rights you have in regards to obtaining your dental records, safety, privacy etc vist the Safety and Quality website.

A note about COVID-19

Lucas Dental Care is following all government guidelines and are doing our best to ensure the safety of all our staff, patients and the wider community. This includes implementing social distancing policies at our practice, and maintaining a high degree of infection control. The situation is fluid and at times we are given government information with only a day’s notice. We thank our patients and community for your patience.

 

About our hygiene practices

We would like to reassure you that Lucas Dental Care is always proud of its commitment to, and enforcement of, the very highest standards of infection control and hygiene – and no less so at a time like this.

As a matter of course, we are continuing to eliminate risk to our patients of any type of infection. By its very nature, as a dental practice, our clinic maintains the highest standard of infection control on a permanent basis.

We are screening all patients, and ask that if you have recently returned home from overseas (less than 3 weeks ago); in contact with an infected person(s); or are showing flu-like or respiratory symptoms, that you please delay your upcoming appointment and do not attend the practice.

We are currently:

As always, the health and safety of our patients is of utmost importance when receiving treatment at Lucas Dental Care. We thank you for your patience and cooperation during this uncertain time. If you have any queries regarding an upcoming appointment, please do not hesitate to contact us on 03 9824 7614 or by email.